Frequently Asked Questions

For Customers

What is TradeStar?

TradeStar is an online platform that connects customers with trusted local tradespeople: plumbers, decorators, builders, and more.

Read more about why TradeStar exists and what it's all about - here

Do you arrange the job for me?

No. TradeStar is a platform that connects you directly with tradespeople. Once you find someone you like, you contact them to schedule the work and agree on the details.

Do you vet tradespeople?

TradeStar is a networking platform to help customers find tradespeople in their area.

We do not vet tradespeople, so it is up to you to satisfy yourself before engaging their services.

TradeStar has a recommendation system, and we encourage customers to leave and read feedback about tradespeople they've engaged.

Read more about why TradeStar exists - here

How do I contact TradeStar?

For all communications, please email contact@trade-star.net.

For Tradespeople

How do I register my trade?: Click Create Account in the navigation bar, select your trade, and fill out your profile. Registration is free.
How much does it cost to list on TradeStar?: Listing is currently free while we grow the platform. When paid plans are introduced, pricing will be £9 per month or £96 per year (save £12 with annual). You will be given plenty of notice before any charges apply.
Will I be charged without warning?: No. We will contact you by email before any paid plans are introduced. You will never be charged without agreeing to a plan first.